Personal Information Privacy Notice
Effective date: 29 April 2026
This notice applies to altvecto-hk.live (called “we”, “us” and “our” below) and sets out how we collect, retain, use and disclose (“process”) personal information when you use our services (“Services”), including when you:
- visit altvecto-hk.live or another site displaying a link to this notice
- contact us or participate in a business campaign, offer or event arranged by us
This notice explains your privacy choices and the safeguards we use. If you disagree with these practices, please do not use the Services. For assistance or privacy questions, contact us at [email protected].
SUMMARY
The points below give a short overview. Please read the sections that follow, or the contents list below, for the full explanation.
Which personal information may we process? It depends on your interactions with us and your use of the Services. See Information You Provide.
Do we handle special-category information? No. We do not process information classified as special-category personal data.
Do we receive information from outside sources? No. We use information supplied directly by you.
Why is your information used? We use it to deliver, improve and secure the Services, communicate with you and meet applicable requirements. Further information appears in Processing Purposes.
When could information be disclosed, and to whom? Only in defined situations and to specified recipient groups. See Information Sharing.
How do we help protect it? We use suitable technical and organisational safeguards, while acknowledging that no internet service is completely risk-free. See Information Security.
What privacy rights may apply? Rights vary according to your location and may include protections under the GDPR. Details are in Privacy Rights.
How can you make a request? Submit a request through altvecto-hk.live/contact or contact us directly. We will reply within the period required by applicable law.
CONTENTS
- 1. WHICH PERSONAL INFORMATION DO WE PROCESS?
- 2. HOW IS INFORMATION USED?
- 3. WHAT JUSTIFIES OUR PROCESSING?
- 4. WHEN AND WITH WHOM CAN DATA BE SHARED?
- 5. THIRD-PARTY WEBSITE LINKS
- 6. COOKIES AND RELATED TECHNOLOGIES
- 7. HOW LONG IS DATA KEPT?
- 8. PROTECTING YOUR DATA
- 9. INFORMATION CONCERNING MINORS
- 10. PRIVACY RIGHTS AND SAFEGUARDS
- 11. DO-NOT-TRACK REQUESTS
- 12. CHANGES TO THIS NOTICE
- 13. CONTACTING US
- 14. DATA ACCESS, RECTIFICATION AND ERASURE
1. WHICH PERSONAL INFORMATION DO WE PROCESS?
Information you provide In summary: we process the details you elect to give us. When you open an account, ask for product information, use platform functions or get in touch, we may collect details including:
- Your full name
- Contact telephone number
- Email address
- Sign-in details and information needed for identity checks
- Technical details, such as IP address, browser type, language, access times, error records, device identifiers and country
Special-category information: we do not collect or use personal information that belongs to special categories. Please ensure that the information you submit remains correct and current, and tell us when it changes. Information gathered automatically In summary: accessing or using the Services may cause certain details to be recorded automatically, without you entering them manually. While you browse the website or use the platform, technical information may be collected. It helps us secure the infrastructure, spot unusual activity and maintain a reliable experience. For instance, we may note your device, the pages you visit and the length of your session. Like many online services, we use cookies and comparable technologies to remember preferences and settings and to understand interaction with the Services. Automatically recorded information generally includes:
- Log and usage information: technical records of website activity, including IP address, pages visited, tools used, timestamps and error notices.
- Device information: device model, operating system, browser and network settings used to operate and enhance the service.
- Location information: an approximate area or, in some situations, a more exact location inferred from your IP address or device settings. You can normally refuse location access in your browser or device, although some localised or language functions may be affected.
2. HOW IS INFORMATION USED?
In summary: information allows us to operate, manage and safeguard the Services, communicate with you and meet legal or regulatory requirements. Based on your use of the Services, we may process information to:
- Open and manage user accounts
- Deliver requested functions and service performance
- Handle questions, reports and support enquiries
- Send service communications, including product and terms information
- Request feedback and describe how the Services operate
- Deliver marketing communications in line with your preferences, which you can change at any time
- Show advertising and promotional content that may match your interests
- Secure the platform and detect fraud, misuse and unauthorised entry
- Review Service usage to create repairs, refinements and new improvements
- Assess the performance of promotional activity
- Safeguard vital interests and help reduce possible risks to people
3. WHAT JUSTIFIES OUR PROCESSING?
In summary: we process personal information only where a lawful basis exists, including consent, a legal requirement, the need to perform a contract, protection of vital interests or legitimate interests. If you are located in the European Union or the United Kingdom, the GDPR or UK GDPR may allow processing where one of these grounds applies:
- Consent - you have permitted us to use your information and can revoke that permission at any time; see the Withdrawal of Consent section below.
- Contract - processing is required to enter into or carry out an agreement with you.
- Legitimate interests - processing supports reasonable operational needs without outweighing your rights, such as suitable communications or Service security.
- Legal obligation - processing is needed to comply with legislation or a valid request from a public authority.
- Vital interests - information may be used when necessary to protect someone’s life or physical wellbeing.
4. WHEN AND WITH WHOM CAN DATA BE SHARED?
In summary: information is disclosed only where needed and to recipients within defined groups. These may include hosting, analytics, customer support and authentication providers.
- Affiliate and business partners involved in promotional programmes
- Services that support account creation and verification
- Providers of systems used to review and interpret information
Information may also be disclosed during a corporate transaction, to Google Analytics, to other companies within our group or for advertising programmes conducted with partners.
5. THIRD-PARTY WEBSITE LINKS
The Services may display links or adverts leading to websites managed by other organisations. We do not operate those sites and cannot control their content or their handling of personal information.
6. COOKIES AND RELATED TECHNOLOGIES
Cookies and similar mechanisms can identify your browser, remember preferences, secure sessions and measure traffic. Browser settings allow you to manage or turn them off, but disabling some cookies may make certain functions unavailable.
7. HOW LONG IS DATA KEPT?
We keep personal information for the period needed to operate the Services, satisfy legal duties or handle complaints and disputes. Once that period ends, we delete the information or make it anonymous.
8. PROTECTING YOUR DATA
We use security controls generally adopted across the industry. However, no internet-connected system can promise absolute security, and using the Services carries the ordinary risks associated with digital services.
9. INFORMATION CONCERNING MINORS
In summary: no. We do not knowingly collect personal information from anyone below 18 years of age. If you think a minor has provided us with personal information, please let us know. We will investigate and determine whether deletion is appropriate.
10. PRIVACY RIGHTS AND SAFEGUARDS
In summary: the rights available to you depend on your country or region and may include rights under the GDPR in the European Union. These rights help you control your personal information. Where available, you can review, amend or remove it through your account settings. Subject to applicable law, you may also have the right to:
- Receive a copy of the personal information we hold and related details.
- Ask us to correct inaccurate information or erase information that is no longer required.
- Request limits on processing or object to particular uses, including marketing communications.
- Obtain information in a structured, commonly reusable format where legally required.
- Avoid a decision based exclusively on automated processing, including AI profiling, without appropriate human review.
To make a privacy request, use the contact information in the “CONTACT US” section. We will respond within the timeframe prescribed by applicable law. If you are in the EEA or United Kingdom, you may also raise a concern with your local data protection authority if you consider our processing inconsistent with applicable requirements. Withdrawal of consent: where consent is the legal basis, you may withdraw it at any time by sending a request. Withdrawal does not invalidate processing completed before we received it. Marketing choices: to stop commercial emails, click “Unsubscribe”, reply to an SMS with “STOP/UNSUBSCRIBE” or contact us. We may still send essential non-marketing notices about the Services. Account information You may view or change your account information:
- In your account settings
- By emailing [email protected]
If you ask us to close your account, we will deactivate it and remove personal information from active operating systems. We may retain limited information to detect fraud, resolve disputes or satisfy legal duties. Cookies and similar technologies: browsers commonly accept cookies by default. You can set them to reject or remove cookies, though some functions may then operate incorrectly. To restrict interest-based advertising, you may visit aboutads.info/choices. For privacy-rights enquiries, contact [email protected]
11. DO-NOT-TRACK REQUESTS
Many browsers can transmit a “Do-Not-Track” (DNT) preference, but no broadly adopted technical standard currently explains how services must respond. We therefore do not presently act on DNT signals. If an accepted standard emerges, we will revise this notice.
12. CHANGES TO THIS NOTICE
We may revise this notice from time to time, including when laws or regulatory expectations change. The updated version will carry a new date at the start and will apply once posted. For significant amendments, we may place a notice on the website or contact you directly. Please review this page periodically.
13. CONTACTING US
For questions, requests or feedback, please email us at [email protected]
14. DATA ACCESS, RECTIFICATION AND ERASURE
You may ask to access, correct or delete your personal information at any time through altvecto-hk.live/contact. We will assess your request under the applicable data protection rules.